# Wisq > Wisq is the Agentic HR Platform that powers Harper, the world's first AI HR Generalist. Harper autonomously handles up to 80% of routine HR cases — from policy questions to leave requests to employee relations intake — delivering 24/7, personalized employee support across chat, email, ticketing systems, and company apps. Wisq is powered by HRLM, a proprietary large language model built specifically for the high-stakes, policy-bound world of HR. Founded by the team behind Glint (acquired by LinkedIn), Wisq has raised $55M and serves enterprise customers including FICO, Breeze Airlines, Boundless, and Cardinal Group. Ranked #2 on Fast Company's Most Innovative Companies in HR for 2026 and winner of Top HR Product of the Year. --- ## Homepage URL: https://www.wisq.com/ Wisq provides agentic HR operations and automation to deliver better, faster support, scale impact, and make HR both AI-first and deeply human. ### The Agentic HR Platform Wisq's platform covers three core areas: **HR Operations** — AI-first HR operations to deliver faster support, scale impact, and keep HR human. **HR Service Management** — Autonomous HRSM that saves time and delivers employee care at scale. **Employee Relations** — Handle complex, policy-bound, and compliance-heavy cases with speed and ease. ### Harper — AI HR Generalist Harper instantly learns from a company's content, knowledge, culture, and policies, engaging like the best member of the HR team. Harper takes immediate action, executing tasks across tools and systems from ticketing to HCM. Harper proactively surfaces insights — from employee relations concerns to emerging performance trends — analyzing workforce interactions to surface actionable insights before issues escalate. ### Powered by HRLM Wisq's proprietary HR Language Model provides professional-grade HR reasoning, smart triage with human-in-the-loop, regulation and compliance awareness, historical memory and precedent, and grounding in the customer's own policies, context, data, and systems. ### Omnichannel Intake Wisq handles intake for all HR requests — whether through chat, email, ticketing systems, or company apps — automatically triaging and resolving inquiries 24/7/365 to deliver rapid, reliable employee support at scale. ### Enterprise Safety & Security Wisq is designed with security, trust, and reliability built in from day one: total observability over Harper's activity, customizable guardrails that flag sensitive topics for HR review, isolated data governance where customer data is never exposed to another customer, and role-based permissions aligned to company policies and security procedures. ### Awards & Recognition Ranked #2 on Fast Company's Most Innovative Companies in Human Resources for 2026. Winner of Top HR Product of the Year. Named in Gartner reports. Winner of Tech Awards for AI in HR. --- ## Harper — AI HR Generalist URL: https://www.wisq.com/harper Harper is the world's first AI HR Generalist — always-on, fully contextualized, and embedded in HR operations. Harper handles cases from policy compliance to performance management with speed, expertise, and care. ### How Harper Works **Train & Onboard Faster Than Your Best Hire** — Harper instantly learns from a company's content, knowledge, culture, and policies, ensuring it engages like the best member of the HR team. **Takes Immediate Action** — Harper executes tasks in a wide range of tools and systems from ticketing to HCM and beyond. The work gets done without being asked twice. **Proactively Surfaces Insights** — From employee relations concerns to emerging performance trends, Harper continuously analyzes workforce interactions to surface actionable insights before issues escalate. ### How Harper Works With Teams **Dramatically Reduced HR Operating Costs** — Harper resolves 40% of cases in just seconds and cuts 80% of effort on the rest, handling intake, triage, and full case resolution end-to-end. **Compliant Responses You Can Defend** — One policy, one answer, enforced everywhere. Harper delivers policy-perfect responses with traceable reasoning and citations, so every interaction is audit-ready. **Personal Care at Enterprise Scale** — Every employee and manager gets a near-instant, human answer. Role-aware, location-aware, and available 24/7 in global languages, Harper closes tasks inside the conversation. ### Performance Metrics - Available 24/7/365 worldwide - Top HR Product of the Year 2026 - $1M+ modeled savings in year one (5,000 employees, 1:500 HR-to-employee ratio) - 35+ hours saved per HR teammate per month - Response time measured in seconds - 94% accuracy on SHRM-CP exam questions — 20-30 points better than passing rate and 12x as fast ### AI Agent Capabilities **Intelligently Triages & Routes** — Harper automatically summarizes and categorizes queries, routing to the right team member when necessary. **Constantly Learns & Improves** — Harper improves over time by learning from precedent and decision-making, acting on feedback like the best employee would. **Real Time & Spots Trends** — Harper gives real-time visibility into every question, task, and issue across the enterprise, proactively surfacing insights and trends. **Grounded To Your Company** — Harper has out-of-the-box guardrails and a customizable code of conduct, staying on topic and looping in the team when necessary. --- ## HRLM — HR Language Model URL: https://www.wisq.com/hrlm HRLM is the first and only large language model built specifically for the high-stakes, policy-bound world of HR Operations, Service Management, and Employee Relations. ### How HRLM Delivers Superior Results **Professional-Grade HR Reasoning** — Purpose-built for the nuanced judgment HR demands. Trained and benchmarked on real-world HR scenarios — not math and code — HRLM reasons through complex, multi-factor cases like leave eligibility, accommodations, and policy interpretation with the rigor of a seasoned HR professional. **Your Policies, Context, Data & Systems** — HRLM powers Harper to work within specific policies, employee data, and systems of record, so every answer reflects actual rules, not generic advice. **Smart Triage, Human-in-the-Loop** — HRLM enables Harper to intelligently assess complexity and sensitivity, handling routine requests autonomously while escalating high-risk or ambiguous cases to the right person. **Historical Memory & Precedent** — HRLM gives Harper the ability to learn from how an organization has handled past cases, building institutional knowledge that generic LLMs cannot access. Responses become more consistent and aligned with precedents over time. **Regulation- and Compliance-Aware** — HR decisions sit at the intersection of overlapping federal and state regulations. HRLM was trained and tested on Hurdle, Wisq's proprietary benchmark rooted in regulatory proficiency tasks, delivering accuracy on par with leading reasoning models at a fraction of the cost. --- ## Agentic HR Platform URL: https://www.wisq.com/platform The Wisq platform moves HR from manual case management to automated resolution. Harper handles intake, triage, routing, and execution across all HR operations. ### Core Workflow Capabilities **Intelligent Triage** — Harper serves as HR's front door, understanding the intent behind every request whether it comes through chat, email, or ticketing systems. Harper understands intent through conversation, applies policy knowledge, takes action, knows when to escalate, and is trained on comprehensive HR expertise. **Case Management** — End-to-end tracking from request to resolution with complete audit trails, automatic case creation and tagging, SLA tracking and alerts, knowledge base suggestions, and resolution verification. **Process Automation** — Trigger downstream actions based on employee requests and approvals including leave request processing, accommodation workflows, document collection and routing, and manager approvals and notifications. ### Integration Ecosystem - **HCM Platforms**: Workday, UKG, SAP SuccessFactors, ADP, Dayforce - **Service Management**: ServiceNow, Jira, Workday Help, Zendesk - **Communication**: Slack, Microsoft Teams, Email, Shared Inboxes - **Identity & Security**: Okta, Azure AD/Entra ID, SSO & SCIM - **Knowledge Sources**: SharePoint, Confluence, Google Drive ### Agent Studio — Agentic Workflow Builder Agent Studio lets HR teams design custom agentic workflows with no code and no IT tickets, with HR expertise baked into every decision node, pathway, and escalation rule. Pre-built templates are available for common HR processes out of the box. ### Workflow Examples - **Leave of Absence (LOA)**: Policy eligibility checks, documentation collection, manager notification/approval, payroll and benefits coordination, return-to-work scheduling - **Employee Requests & Accommodations**: Request intake and documentation, interactive process facilitation, approval routing, documentation and audit trail, follow-up scheduling - **Onboarding Support**: Day-1 questions and policy orientation, benefits enrollment guidance, system access troubleshooting, manager introduction support, check-in scheduling - **Offboarding**: Exit process initiation, access revocation coordination, equipment return tracking, exit interview scheduling, final pay and benefits communication ### Before/After Metrics | Metric | Before Harper | With Harper | |---|---|---| | First-response time | 2-3 days | Seconds | | Routine inquiry handling | 100% HR time | 80% automated | | Policy accuracy | Variable | 99%+ consistent | | Employee satisfaction | Baseline | +30% improvement | | HR capacity for strategic work | Limited | 35+ hrs/month freed | --- ## Enterprise Agentic HR Operating Model URL: https://www.wisq.com/enterprise Traditional HR practices don't scale in modern enterprises. Despite transformation after transformation, HR teams are drowning in tactical requests, preventing focus on strategic initiatives that drive organizational value. While the volume of questions, requests, issues, and problems increases, pressure on HR to operate leaner and more efficiently grows. The traditional approach of staffing full teams to handle basic HR questions and requests is no longer sustainable. Wisq enables the new Agentic HR Operating Model — powered by agentic AI that automates the repetitive administrative work, provides instant and accurate responses 24/7/365, and autonomously handles up to 80% of routine HR requests without increasing headcount. --- ## HR Service Management URL: https://www.wisq.com/solutions/hr-service-management HR Service Management (HRSM) encompasses how HR teams provide support, information, and services to employees across the organization across four tiers: - **Tier 0**: Self-service (portals, knowledge bases, FAQs) - **Tier 1**: First-line support (answering questions, processing requests) - **Tier 2**: Specialist support (complex cases, escalations) - **Tier 3**: Expert resolution (legal, compliance, executive matters) ### Traditional HRSM Challenges **For Employees**: Self-service portals with outdated content, ticket queues with long response times, inconsistent answers across channels, no guidance on complex processes. **For HR Teams**: 70-80% of inquiries are routine questions, ticket volumes outpace capacity, no time for strategic work, limited visibility into service quality. **For the Business**: Poor employee experience, HR costs scale linearly with headcount, compliance risks, inability to measure HR service. ### Harper's Agentic HRSM Approach **Omnichannel Delivery** — Meet employees everywhere they ask for help with consistent, policy-accurate answers regardless of channel. **Policy-Aware Intelligence** — Harper is purpose-built for HR, not general-purpose AI adapted for it. **Intelligent Triage** — Traditional chatbots turn questions into tickets. Harper hands off cases with full plans and context. **Workflow Automation** — Move beyond Q&A to end-to-end process automation. --- ## HR Operations URL: https://www.wisq.com/solutions/hr-operations Harper handles the routine so HR teams can focus on what matters — automating 80% of repetitive requests while maintaining complete control and visibility. ### The HR Operations Challenge - Ticket queues that never seem to shrink - The same questions asked hundreds of times - Complex policies requiring careful interpretation - High-stakes situations needing human judgment - Pressure to do more with less Average HR-to-employee ratio is 1:100+, request volume is growing, demand for instant answers is rising, and time for strategic work is shrinking. ### Harper as Amplifier, Not Replacement **Harper Handles**: Policy Q&A (PTO, benefits, procedures), routine requests (leave, accommodations), onboarding support. **HR Gets Elevated To**: Strategic HR initiatives, high-touch situations, exceptions and edge cases. ### Key Features - **Case Management**: Automatic classification, routing, policy-based instant answers, workflow processing, sensitive matter escalation - **Knowledge Management**: Upload policies and handbooks, connect HRIS and internal wikis, AI policy change detection, content citation - **Customizable Guardrails**: Define autonomous handling scope, set tone and compliance constraints, build approval workflows, route sensitive topics - **Intelligent Triage**: Human detection, automatic routing, full-context handoff, resolution tracking ### Compliance & Control Full audit trail with conversation transcripts, actions taken, escalation history, and resolution outcomes. Role-based access control with sensitive data handling and compliance team access. Total observability with random conversation review, accuracy scoring, and compliance checks. --- ## Employee Relations URL: https://www.wisq.com/solutions/employee-relations Harper provides 24/7 access for employees to raise concerns and intelligent triage to route issues appropriately. ### The Employee Relations Challenge ER requires balancing accessibility vs. confidentiality, speed vs. sensitivity, documentation vs. trust, and scale vs. judgment. Employees need easy ways to raise concerns, but fear of exposure prevents many from speaking up. Quick response signals concerns are taken seriously, but rushing sensitive matters causes harm. ### Harper's Human-in-the-Loop Approach Harper supports employee relations — it does not replace HR judgment. The system provides accessible first contact (employees can raise concerns 24/7), gathers relevant information through structured intake without leading questions, routes to the right people with appropriate urgency based on severity assessment, documents every interaction for potential investigation or audit, and supports employees throughout the process with status updates and resource information. ### Manager Support Harper provides just-in-time support for managers facing ER situations without training — guiding them on active listening, documentation, appropriate HR reporting, confidentiality maintenance, and retaliation avoidance. For performance conversations, Harper offers frameworks, documentation guidance, HR escalation criteria, and follow-up expectations. --- ## For Frontline Workers URL: https://www.wisq.com/solutions/for-frontline Instant, personal HR support for manufacturing, retail, healthcare, and logistics workforces — no desk required. ### The Frontline Challenge Frontline workers have no desk, laptop, or computer access. They work around-the-clock shifts while HR operates 9–5. They need diverse language support. High turnover requires constant onboarding. Policies are differentiated by location, union status, and job status. ### Harper for Frontline - **24/7, 365 support** matching shift schedules — night shift questions answered immediately, weekend requests processed in real-time - **Global language support** — ask questions and receive responses in any language, policy documents summarized accessibly - **Mobile-friendly experience** — native mobile app, shared email inbox support, Slack and Teams accessible - **Plain language responses** — easy-to-understand explanations, step-by-step guidance, AI-assisted form completion ### Frontline Use Cases - Time & attendance (vacation requests, overtime, scheduling) - Conduct & policy violations (off-clock work, theft, overtime logging) - Benefits & pay (pay stubs, dental coverage, 401k enrollment) - Safety (workplace injuries, hazard reporting) - Life events (parental leave, family medical leave, address changes) --- ## For IT URL: https://www.wisq.com/solutions/for-it Harper is the HR agent for enterprise service management strategy — extending ESM investments with a purpose-built HR AI agent that integrates with ServiceNow, Jira, and existing stacks while delivering HR expertise no horizontal platform can match. ### The ESM Gap for HR Enterprise Service Management extends ITSM principles across the organization, but ITSM platforms fall short for HR in key areas: - Cannot interpret FMLA eligibility nuances or understand HR law and policy - No HR-specific compliance guardrails - Form-based intake vs. conversational experience - Can only automate things that were already self-serve - Cannot actually answer HR questions ### Wisq's Approach Harper fills the HR domain intelligence gap in ESM stacks. It integrates with existing service management platforms while providing the HR reasoning, compliance awareness, and conversational intelligence that horizontal ITSM tools cannot deliver. ### Implementation Connect communication channels and HCM, upload policies and handbooks, configure escalation rules, launch with most pressing workflows, refine and expand. Supported by Wisq's Agent Operations team including Agent Strategists (trend analysis and workflow optimization) and Agent Engineers (technical builds connecting Harper to existing workflows). --- ## About Wisq URL: https://www.wisq.com/about Wisq is on a mission to make HR work like magic. Built by HR tech experts who built Glint, LinkedIn, BetterUp, and Lattice. ### Origin Story After the acquisition of Glint, the founding team reflected on what was next. Glint revolutionized HR by helping teams measure engagement, but it was still about keeping score — tracking trends and outcomes. HR needed solutions to actively shape outcomes. The emergence of generative and agentic AI provided a vision: take the robotic work off HR's plate and build a product that becomes another member of the team. ### How Wisq Transforms HR - Continuously engages with employees, flags issues before they escalate, and offers solutions grounded in real-time insights - Automates 80%+ of work required for repetitive tasks, restoring humanity to HR - Enables HR to scale effortlessly, creating impact at every level of the organization ### Philosophy Wisq doesn't build software — it delivers agency. Create outcomes, not tools. Take work off the plate, not give another product to manage. Put process on autopilot, not copilot. ### Leadership Team - Jim Barnett — Co-Founder & CEO - Chih-Po Wen — Co-Founder & CTO - Karina Guillot — Director of Engineering - Clayton Holz — VP of Product - David Ikuye — Head of Design - Angela Shoemaker — Director of Agent Operations - Scott Sinatra — Chief Revenue Officer - Christina Zhang — VP Finance & Admin ### Funding & Investors $55M raised from Norwest, Shasta, and True Ventures. --- ## Careers URL: https://www.wisq.com/careers Join Wisq to build the frontier of agentic AI in HR. ### Values - **Innovation**: Move with velocity, take many shots on goal, ship, learn, and iterate faster - **Authenticity**: Say the real thing, share honest feedback quickly, challenge ideas openly - **Excellence**: High bar for everyone, take pride in work, deliver results - **Happiness**: Win together, own results, see customers succeed - **Relationships**: Build deep partnerships with teammates and customers ### Benefits Competitive salary and equity, comprehensive medical/dental/vision, 401(k), flexible PTO, parental leave, WFH stipend, annual summit, team outings and lunches. ### Location Redwood City, CA --- ## Resources & Blog — The Human Element URL: https://www.wisq.com/resources The Human Element is Wisq's resources hub covering HR transformation, agentic AI, employee experience, and the future of work. It includes articles, podcast episodes, video content, and downloadable eBooks. ### Articles - [Welcome to HR’s Agentic Era](https://www.wisq.com/blog-post/welcome-to-hrs-agentic-era) — Get the full guide to transforming HR efficiency and strategy with AI. - [AI In HR: Adoption, Best Practices, and What Comes Next](https://www.wisq.com/blog-post/ai-in-hr-adoption-best-practices-and-what-comes-next) — (no description) - [Top AI Tools for HR in 2026](https://www.wisq.com/blog-post/top-ai-tools-for-hr-in-2026-from-policy-interpretation-to-employee-self-service) — The must-know AI tools for HR in 2026: from policy interpretation and compliance to AI helpdesks, workflow automation, and employee self-service. - [AI In HR: Adoption, Best Practices, and What Comes Next](https://www.wisq.com/blog-post/ai-in-hr-adoption-best-practices-and-what-comes-next-2) — AI is reshaping HR operations. Discover the use cases, implementation steps, and guardrails HR teams need to adopt AI responsibly and drive real value. - [Best AI for HR: 13 Tools for HR Teams (2026)](https://www.wisq.com/blog-post/best-ai-for-hr-13-tools-for-hr-teams-2026) — 3% of HR teams use AI, but 88% aren't seeing real value yet. Find out which AI HR platforms actually deliver — organized by what your team needs to get done. - [5 Critical Manager Skills from the Happy Here Podcast](https://www.wisq.com/blog-post/5-critical-manager-skills-from-the-happy-here-podcast) — Get 5 effective leadership strategies from top experts who appeared on Wisq's "Happy Here" podcast. - [5 Ways to Build a Highly Engaged Workforce](https://www.wisq.com/blog-post/5-ways-to-build-a-highly-engaged-workforce) — The Wisq team attended Evanta San Francisco's CHRO summit this year, and the sessions didn’t - [A Resounding Effect: How Coaching Elevates Every Manager and Their Team](https://www.wisq.com/blog-post/a-resounding-effect-how-coaching-elevates-every-manager-and-their-team) — If highly experienced leaders like the CEOs of Pepsi, Ford, Microsoft, and Pfizer benefit greatly - [5 Things You Should Know About the Future of AI in Coaching](https://www.wisq.com/blog-post/5-things-you-should-know-about-the-future-of-ai-in-coaching) — Get up to speed on AI-enabled coaching for professional and personal growth. These are the 5 things - [AI Fluency at Work: A Strategic Imperative for HR Leaders](https://www.wisq.com/blog-post/ai-fluency-at-work-a-strategic-imperative-for-hr-leaders) — HR leaders must drive AI transformation by fostering workforce AI fluency, bridging the gap between executive adoption and employee awareness, and shaping a culture where AI is embraced as a strategic advantage. - [AI Teammates Are Already Transforming HR](https://www.wisq.com/blog-post/ai-teammates-are-already-transforming-hr) — AI is reshaping HR, helping teams automate tasks, scale support, and focus on strategic work. In a conversation with From Day One, Wisq CEO Jim Barnett shares how AI teammates like Harper are changing the HR service model and what leaders can do to stay ahead. - [AI in HR: 9 Essential Use Cases with Examples](https://www.wisq.com/blog-post/ai-in-hr-9-essential-use-cases-with-examples) — Cut through the AI jargon and get 9 ways AI can support you and your HR team. - [AI for HR: Budgeting Tactics for Including AI in Your 2025 Plan](https://www.wisq.com/blog-post/ai-for-hr-budgeting-tactics-for-including-ai-in-your-2025-plan) — HR professionals can lead their organizations in AI use. Learn how. - [Adoption vs Adaptation: How HR Needs To Change in the AI Age](https://www.wisq.com/blog-post/adoption-vs-adaptation-how-hr-needs-to-change-in-the-ai-age) — While many HR teams adopt AI tools, the real value comes from adapting their operating models, roles, metrics, and governance to fully integrate agentic AI into how HR work gets done. - [CHROs: Don’t Get Left Behind by AI](https://www.wisq.com/blog-post/chros-dont-get-left-behind-by-ai) — Innovative leaders know they need to rapidly adopt AI—and not just experiment with it, but implement it in a way that drives immediate and tangible business value. - [Can You Scale Excellence? A Primer on How AI Coaching Redefines Manager Development](https://www.wisq.com/blog-post/can-you-scale-excellence-a-primer-on-how-ai-coaching-redefines-manager-development) — Personalized guidance and real-time feedback at scale is here. Progressive, high-performance - [Creating Conscious Cultures with Diana Chapman](https://www.wisq.com/blog-post/creating-conscious-cultures-with-diana-chapman) — Diana Chapman, founding partner at Conscious Leadership Group, shares how to put conscious - [Fostering a People-First Mentality with Rich Deal](https://www.wisq.com/blog-post/fostering-a-people-first-mentality-with-rich-deal) — Rich Deal, EVP and CHRO, FICO, shares his approach to attracting, engaging, developing and deploying - [HR and IT: The Power Duo Behind Agentic AI Adoption](https://www.wisq.com/blog-post/hr-and-it-the-power-duo-behind-agentic-ai-adoption) — Let’s explore the essential strategic partnership between HR and IT, including how both departments can collaborate to leverage the next big thing in AI—agentic AI, which is AI systems that can act autonomously to achieve goals—for effective workforce development and business success. - [Doing the Work of Your Life with Joan Burke](https://www.wisq.com/blog-post/doing-the-work-of-your-life-with-joan-burke) — Joan Burke, former CPO, DocuSign, speaks about helping people do the work of their lives. Front-line - [HR's Role as the Champion of Responsible AI](https://www.wisq.com/blog-post/hrs-role-as-the-champion-of-responsible-ai) — HR is at the center of a critical conversation: How can AI be used to drive business outcomes without compromising fairness, privacy, or trust? And what guardrails need to be in place to ensure these are all achieved? - [Harper by Wisq Named a 2025 Top HR Product of the Year by HR Executive](https://www.wisq.com/blog-post/harper-by-wisq-named-a-2025-top-hr-product-of-the-year-by-hr-executive) — Wisq recognized by HR Executive as Top HR Product of 2025 — revolutionizing HR service delivery and operations. - [How Wisq Will Help Everyone Find Their ‘Spark’ as a Manager](https://www.wisq.com/blog-post/how-wisq-will-help-everyone-find-their-spark-as-a-manager) — Marc Maloy, President, GTM, Wisq, shares how Wisq helps people learn, grow and engage. "This is the - [Implementing AI Agents in HR: A Tactical Guide to First Deployment](https://www.wisq.com/blog-post/implementing-ai-agents-in-hr-a-tactical-guide-to-first-deployment) — In our second lesson, discover how to select high-volume use cases, configure smart escalation paths, and build organizational confidence in AI-driven HR service delivery. - [How to Get Your IT Team on Board with HR-Specific AI Technology](https://www.wisq.com/blog-post/how-to-get-your-it-team-on-board-with-hr-specific-ai-technology) — As an HR leader, how do you help your CIO see the potential in an AI solution specifically built for - [How AI Helps HR Teams Scale Their Impact – Without Burning Out](https://www.wisq.com/blog-post/how-ai-helps-hr-teams-scale-their-impact---without-burning-out) — HR teams are being asked to do more with less—and burnout is at a breaking point. Here’s how AI can help HR scale its impact without sacrificing well-being. - [Meet Harper: The World's First AI HR Generalist](https://www.wisq.com/blog-post/meet-harper-the-worlds-first-ai-hr-generalist) — Harper is an AI teammate powered by Wisq’s Agentic AI Platform designed specifically for enterprise HR. - [Key Takeaways from Transform 2025](https://www.wisq.com/blog-post/key-takeaways-from-transform-2025) — This week, more than 3,000 HR leaders gathered in Las Vegas for HR Transform. The agenda explored how HR leaders can ignite human potential, harness AI for smarter work, build meaningful connections, drive workplace vitality, navigate global challenges, and redefine success through purpose-driven leadership. - [How AI can support your EVP in 2025](https://www.wisq.com/blog-post/how-ai-can-support-your-evp-in-2025) — As an employer, you can strengthen your value proposition by highlighting a commitment to innovative - [Meet Your Agent: What AI Teammates Do (And Don’t)](https://www.wisq.com/blog-post/meet-your-agent-what-ai-teammates-do-and-dont) — Learn the difference between chatbots and AI agents, and why that differentiation is so important to unlock the true power of HR automation tools. - [The Coming Revolution in Manager Upskilling](https://www.wisq.com/blog-post/the-coming-revolution-in-manager-upskilling) — Read why we’re introducing Wisq, an AI guide for managers, in a blog from Jim Barnett, CEO, Wisq. - [Permission to Be Human at Work with Cynthia Burks](https://www.wisq.com/blog-post/permission-to-be-human-at-work-with-cynthia-burks) — Cynthia Burks, board member and HR advisor, talks about belonging and the role of intentionality in - [Optimizing AI Agents—How to Expand with Confidence](https://www.wisq.com/blog-post/optimizing-ai-agents--how-to-expand-with-confidence) — In our third lesson, learn how to measure performance, refine logic, and confidently expand your first HR AI agent to drive greater impact. - [The Future of Manager Coaching is AI-Driven](https://www.wisq.com/blog-post/the-future-of-manager-coaching-is-ai-driven) — AI is revolutionizing how managers learn, grow, and perform. Embracing an AI guide for coaching, - [Rebuilding HR for the AI Age](https://www.wisq.com/blog-post/rebuilding-hr-for-the-ai-age) — Most HR teams are adopting AI tools, but almost none are restructuring for them. With only ~2% of HR job postings requiring AI skills, organizations are about to face a structural gap: AI is transforming workflows faster than HR is evolving. This piece explores how HR roles, org charts, and operating models must be rebuilt for a future where humans and AI agents work side by side. - [The Hidden Costs Holding HR Back—And How Agentic AI Eliminates Them](https://www.wisq.com/blog-post/the-hidden-costs-holding-hr-back--and-how-agentic-ai-eliminates-them) — Reveal invisible costs/drains on HR teams that AI helps address: Time spent on busywork, delays, communication back-and-forth, and compliance problems. End by teasing Chapter 5 of ebook – how agentic AI's real value is removing all of this from the HR equation and giving HR more strategic capacity. - [The Human–AI Bridge: The Critical Skills HR Needs for the Future](https://www.wisq.com/blog-post/the-human-ai-bridge-the-critical-skills-hr-needs-for-the-future) — HR leaders need a new set of skills to thrive in the AI era and the new roles emerging as AI becomes embedded across the employee lifecycle. - [The New Economics of HR [Infographic]](https://www.wisq.com/blog-post/infographic-the-new-economics-of-hr-breaking-the-linear-growth-model-with-ai-agents) — Discover how AI agents resolve up to 80% of HR requests instantly, cut costs, and transform HR into a strategic driver of business value. - [UNLEASH America 2025: Human-Centered Leadership in an AI World](https://www.wisq.com/blog-post/unleash-america-2025-human-centered-leadership-in-an-ai-world) — At Unleash America 2025, it was clear that the AI revolution has arrived, and HR is at the center of it. - [Transforming How Managers Learn and Lead: What to Look for in AI-enabled Coaches](https://www.wisq.com/blog-post/transforming-how-managers-learn-and-lead-what-to-look-for-in-ai-enabled-coaches) — In the past two years, AI has undergone a revolutionary transformation. Let's explore how modern AI - [The Human Element: Building Domain-Specific Intelligence for Enterprise HR](https://www.wisq.com/blog-post/the-human-element-building-domain-specific-intelligence-for-enterprise-hr) — At Wisq, we believe the shift to AI will enable HR teams to scale without increasing headcount. - [The Real Skills HR Needs to Lead AI Transformation](https://www.wisq.com/blog-post/the-real-skills-hr-needs-to-lead-ai-transformation) — The market leans too heavily into prompt engineering. Other skills are necessary for successfully working alongside/supervising AI agents: Cognitive skills, social/managerial skills, system thinking, etc. Recent studies back this up: OECD found that AI exposure increases demand for management, business process, and social skills. - [Welcome to HR's Agentic Era: AI-First & Deeply Human. Behind Wisq's New $15M Fundraise](https://www.wisq.com/blog-post/welcome-to-hrs-agentic-era-ai-first-deeply-human-behind-wisqs-new-15m-fundraise) — Wisq raises $15M to accelerate the Agentic Era of HR—bringing AI-powered speed, clarity, and humanity to HR teams with its purpose-built AI HR Generalist, Harper. - [What HR Can Finally Focus On When AI Takes Care of the Mundane](https://www.wisq.com/blog-post/what-hr-can-finally-focus-on-when-ai-takes-care-of-the-mundane) — For too long, HR has had a reputation as the "paperwork" department. But technology is changing that - [Welcome to AI Agent Bootcamp: Get Your HR Team AI-Ready](https://www.wisq.com/blog-post/welcome-to-ai-agent-bootcamp-get-your-hr-team-ai-ready) — This practical, step-by-step series will help your HR team understand the basics of AI agents and be ready to effectively use AI in HR operations. - [We Built a Domain-Specific LLM for HR](https://www.wisq.com/blog-post/we-built-a-domain-specific-llm-for-hr) — Discover why Wisq built HRLM, the first large language model for HR, and Hurdle, the industry’s first benchmark for HR-specific AI reasoning and compliance tasks. - [The Science of Happiness at Work with Amy Lavoie](https://www.wisq.com/blog-post/the-science-of-happiness-at-work-with-amy-lavoie) — Amy Lavoie, a leading expert in people science, knows what truly engaged organizations look like. - [What is an AI HR Generalist?](https://www.wisq.com/blog-post/what-is-an-ai-hr-generalist) — What is an AI HR generalist? Learn how AI HR generalists support employees and managers, scale HR service delivery, and work alongside human HR teams. - [What is Agentic AI in HR?](https://www.wisq.com/blog-post/what-is-agentic-ai-in-hr) — Agentic AI in HR goes beyond chatbots and automation. Learn how AI agents plan, decide, and act across HR workflows—plus benefits, risks, and real examples. - [What Should HR Leaders Know About AI Agents? The Basics](https://www.wisq.com/blog-post/what-should-hr-leaders-know-about-ai-agents-the-basics) — Why are AI agents abuzz right now, and why should you care? - [Wisq Launches First Personalized AI Guide for Managers](https://www.wisq.com/blog-post/wisq-launches-first-personalized-ai-guide-for-managers) — Wisq today announced the launch of the first AI guide that delivers personalized, proactive coaching - [Wisq Raises $15M, Launches HRLM to Define HR’s Agentic Era](https://www.wisq.com/blog-post/wisq-raises-15m-launches-hrlm-to-define-hrs-agentic-era) — Wisq, creator of the world’s first AI HR Generalist, announced a $15M funding round and unveiled HRLM—the first LLM built specifically for HR. - [Wisq Named a Finalist for Best Workplace Technology Provider in the WorkLife Awards](https://www.wisq.com/blog-post/wisq-named-a-finalist-for-best-workplace-technology-provider-in-the-worklife-awards) — Wisq has been named a finalist for Best Workplace Technology Provider in the WorkLife Awards, recognizing Harper, the world’s first AI HR Generalist. - [What is HR Service Delivery?](https://www.wisq.com/blog-post/what-is-hr-service-delivery) — HR service delivery (HRSD) is how HR provides consistent, scalable support to employees. Learn models, benefits, best practices, and KPIs. - [Building the Next Generation of Leaders: How AI is Reshaping Succession Planning](https://www.wisq.com/blog-post/building-the-next-generation-of-leaders-how-ai-is-reshaping-succession-planning) — AI is reshaping succession planning, from vacancy readiness to personalized leadership paths. - [Wisq Ranked #2 on Fast Company's List of the Most Innovative Companies in Human Resources For 2026](https://www.wisq.com/blog-post/wisq-ranked-2-on-fast-companys-list-of-the-most-innovative-companies-in-human-resources-for-2026) — Wisq ranks #2 on Fast Company’s 2026 Most Innovative HR Companies list for its AI HR Generalist, Harper, transforming HR with autonomous, compliance-aware workflows. ### Podcast Episodes - ["The opportunity is for AI to be ever-present in our lives"](https://www.wisq.com/blog-post/the-opportunity-is-for-ai-to-be-ever-present-in-our-lives) — Wisq's Marc Maloy and Jim Barnett shared their perspective on the future of coaching, learning, and [External: https://laurieruettimann.com/punkrockhr-280/] - [Integrating AI into HR Processes with Stacie Baird](https://www.wisq.com/blog-post/integrating-ai-into-hr-processes-with-stacie-baird) — Stacie Baird, host of the HX Podcast, spoke with Marc Maloy and Jim Barnett about the possibilities [External: https://open.spotify.com/episode/0PhlhDTd8OiJrMb0668a3G] - [AI and the Future of Managerial Coaching—Insights from Wisq's Jim Barnett and Marc Maloy](https://www.wisq.com/blog-post/ai-and-the-future-of-managerial-coaching--insights-from-wisqs-jim-barnett-and-marc-maloy) — Discover what matters most to CHROs in conversations about Wisq and AI in HR tech. - [The Human Element Episode 5: Matching Potential to Opportunity with Zapier’s AI Transformation](https://www.wisq.com/blog-post/the-human-element-episode-5-matching-potential-to-opportunity-with-zapiers-ai-transformation) — Zapier’s Brandon Sammut shares how AI unlocks the “triple win” for business, users, and employees through culture, clarity, and curiosity-driven adoption. - [The Human Element Episode 1: How AI Makes HR More Human](https://www.wisq.com/blog-post/the-human-element-episode-1-how-ai-makes-hr-more-human) — David Hanrahan, SVP of People Success at SolarWinds, joins The Human Element to share how AI is transforming HR—from chatbots and recruiting automation to manager coaching and performance insights. - [The Human Element Episode 4: ROI-First AI and the Power of Practical Adoption](https://www.wisq.com/blog-post/the-human-element-episode-4-roi-first-ai-and-the-power-of-practical-adoption) — Toshiba Americas CHRO Jason Desentz shares a results-driven approach to AI—start with ROI, train for readiness, avoid bloat, and adopt with discipline. - [The Human Element Episode 3: AI’s Real ROI and Business-First HR with Cooper Standard’s CHRO, Larry Ott](https://www.wisq.com/blog-post/the-human-element-episode-3-ais-real-roi-and-business-first-hr-with-cooper-standards-chro-larry-ott) — Larry Ott, CHRO at Cooper Standard, shares how AI drives real ROI in HR—anchored in business strategy, leadership alignment, and practical adoption. - [The Human Element Episode 2: Agents, AI‑First Hiring, and Leading with Vulnerability](https://www.wisq.com/blog-post/the-human-element-episode-2-organizational-intelligence-agents-ai-first-hiring-and-leading-with-vulnerability) — Wrike’s Head of People, Remko Verheul, joins The Human Element to share how human intelligence plus AI drives organizational intelligence and real business value. - [The Human Element Episode 8: Trust First AI in HR](https://www.wisq.com/blog-post/trust-first-ai-in-hr-acelero-learnings-cpo-on-listening-at-scale-hiring-with-heart-personalized-l-d) — Learn how Acelero Learning applies AI in HR to scale listening, streamline hiring, and deliver personalized learning paths while keeping people at the center. - [The Human Element Episode 6: Product Mindset and AI-Ready HR](https://www.wisq.com/blog-post/the-human-element-episode-6-rethinking-hr-for-ai---product-mindset-data-readiness-and-always-on-support) — How HR is being rebuilt for AI: product mindsets, EX design, data readiness, agile pods, and always-on support, with insights from HR leader Jarlath Doherty. - [The Human Element Episode 9: Keeping It Human with Sanford Health](https://www.wisq.com/blog-post/the-human-element-episode-9-keeping-it-human-with-sanford-health) — Learn how Sanford Health’s CHRO uses AI self-service, guardrails, and power skills to reduce friction for a 24/7 workforce while keeping HR human. - [The Human Element Episode 7: From Bots to Better Care with Right at Home’s CHRO, Dana Rutland](https://www.wisq.com/blog-post/episode-07-from-bots-to-better-care-with-right-at-homes-chro-dana-rutland) — Right at Home CHRO Dana Rutland shares how AI accelerates recruiting, matching, and mobile-first HR while keeping human judgment central to frontline care. - [The Power of Conscious Leadership: Insights from CEO Jim Barnett](https://www.wisq.com/blog-post/the-power-of-conscious-leadership-insights-from-ceo-jim-barnett) — Jim Barnett, CEO of Wisq, recently was a guest on The Conscious Entrepreneur podcast. ### Videos - [Conscious Entrepreneur Podcast: Building a Thriving Workplace Culture](https://www.wisq.com/blog-post/conscious-entrepreneur-podcast-building-a-thriving-workplace-culture) — Jim Barnett, CEO of Wisq, spoke with Alex Raymond about leading in a more conscious way and [External: https://www.youtube.com/watch?v=EN-gTULDU9A] - [Wisq CEO Jim Barnett Guests on "Edge on the Edge" Podcast](https://www.wisq.com/blog-post/wisq-ceo-jim-barnett-guests-on-edge-on-the-edge-podcast) — "Happiness is an inside game," says Jim Barnett, CEO, Wisq. Learn about Jim's entrepreneurial [External: https://www.youtube.com/watch?v=RKHmKtTcj7o] ### eBooks & Guides - [The New Economics of HR](https://www.wisq.com/blog-post/the-new-economics-of-hr) — How Agentic AI is Redefining HR Efficiency [External: https://info.wisq.com/the-new-economics-of-hr] - [HR's Ultimate Guide to AI](https://www.wisq.com/blog-post/hrs-ultimate-guide-to-ai) — Skip the AI learning curve with HR's ultimate guide to AI, your complete guide to bringing AI into your organization, from building your team to procurement. [External: https://info.wisq.com/hrs-ultimate-guide-to-ai] --- ## Security & Trust URL: https://trust.wisq.com/ Wisq is designed with security, trust, and reliability built in from day one. - **Total Observability**: Complete supervision over Harper's activity with real-time insight into HR interactions - **Customizable Guardrails**: Harper stays on-topic and flags sensitive topics to HR for review - **Data Governance**: Customer data is stored securely and only accessible to that company, never exposed to another customer - **Roles & Permissions**: Harper abides by company policies and security procedures with specific access and permissions - SOC 2 Type II certified --- ## Subprocessors URL: https://www.wisq.com/legal/subprocessors Last Updated: March 3, 2026 - Amazon Web Services — Data hosting - Anthropic — Product functionality - Google Workspace — Product functionality - HubSpot — Customer relationship management - OpenAI — Product functionality - Pinecone — Vector database for vector search features - Segment — Product analytics - SendGrid — Transactional emails - Unified.to — Integration support - Zendesk — Customer support --- ## Contact & Demo - [Request a Demo](https://www.wisq.com/demo/schedule): Get a live demo of the Agentic HR Platform and Harper - [Sign In to Wisq App](https://app.wisq.com/) ## Social Profiles - [LinkedIn](https://www.linkedin.com/company/wisq) - [Crunchbase](https://www.crunchbase.com/organization/wisq) - [YouTube](https://www.youtube.com/@wisqinc)