The Coming Revolution in Manager Upskilling

5 min read

I’ve spoken with many senior leaders from highly successful companies all over the world about their greatest challenges, and one theme that always comes up is improving manager effectiveness.

Senior leaders know managers need better support, but it’s difficult to provide guidance in a specific, personalized, and affordable way that resonates with individuals.

Meanwhile, the role of the manager is becoming increasingly complex, and there’s pressure for managers to do more with less. Managers need our support, but it’s costly and difficult to provide this support at scale and a high quality.

That all changes today, with the introduction of Wisq.

We decided to build an AI guide to help people develop critical leadership skills and better support their organizations. Our vision is simple: to improve lives, careers, and cultures, beginning at the manager level.

Today, we’re sharing that Wisq, an AI guide for managers, is available to provide always-on support to managers and employees alike, wherever they are in their leadership journeys.

Managers are one of the most critical drivers of employee engagement, yet they lack support

My personal life mission is to help people be happier in life and at work. At my previous company, Glint, the leading employee engagement platform, we helped organizations understand the voice of their team. Our research showed that managers are one of the key foundations to having an engaged, high-performing team and organization. We saw that managers have a disproportionate impact on organizational outcomes, too.

But the role of the manager is difficult. It comes with nuances and many challenges. People managers need guidance and coaching on how to lead others.

A coaching culture, one that values the principles of coaching and encourages leadership in every member of an organization, is highly correlated with better business performance, employee engagement, and overall retention, Deloitte found.

Over time, a coaching practice can help transform someone from a first-time manager to a well-rounded, experienced leader. Today, employees simply don’t receive this sustained guidance.

It’s clear there’s a gap between the support managers receive today and the support they need to thrive.

Many managers don’t have all the soft skills they need to inspire or lead. This skill gap doesn’t just hurt teams; it actively holds businesses back from accomplishing more.

Unlocking business success starts with managerial excellence

Managers have a very complex, challenging job. As human beings, we have patterns that sometimes prevent us from being the best managers and best leaders that we could be.

Over the past year, the Wisq team began to think about how we could address these challenges by enhancing manager effectiveness and enabling managers to have a larger and more sustained impact on organizations.

So we set out to build a guide that would provide best in class, AI-enabled, personalized coaching, real-time guidance and expert advice to everyone in an organization.

When we saw what was possible with the new world of large learning models, we realized that we could build something that could understand the needs of managers and the key skills associated with being a great manager, and then guide them on a continuous basis to become exceptional managers.

With all the challenges in today's world, managers need round-the-clock support. The Wisq guide is available 24/7, embedded in the lives of managers to help them become the best version of themselves.

Wisq learns about an individual’s behavioral patterns and specific challenges, and it offers explicit guidance and helpful nudges to help managers reflect on their situations and find the best path forward. It’s a holistic guide that helps managers get to the next level in their careers.

Through Wisq, we want to help organizations close the soft skill gap and unlock success, beginning with their managers.

Everyone, regardless of their title, can begin an individual path to leadership, and it all starts with a single step. We’re so excited to come along this journey with you and help your people become more effective managers and leaders.

Please get in touch to learn more about Wisq.