Harper Goes Live Already Knowing Your Organization
Point Autopilot at your HR tickets and emails. It finds the workflows that will give your team the most time back, builds them, and hands them to you for approval. Harper is production-ready in weeks, grounded in how your organization actually works, not a generic playbook.
Most HR AI implementations fail before they start
Months of internal builds, manual configuration, and slipping deadlines. By the time you go live, your team has spent countless hours managing the process and ROI has slipped away.
Off-the-shelf AI doesn't know how your team resolves a case and how to handle complex multi-party workflows. The easy questions get answered. Everything else still lands on HR.
Even teams ready to move don't know where to start. So they guess and often automate the wrong things first, or only part of a workflow that actually matters.
Autopilot finds the best path, plans it, and does the hard work
Most AI tools top out at simple FAQs and routine tasks. Harper handles the full range, from the questions every employee asks to the cases that consume the most HR time.
Autopilot handles the configuration so your team doesn't have to. It reads historical HR tickets and emails, identifies the best workflows, builds initial versions, and hands them over for review.
From unstructured tickets and emails to Harper in production
You hand Autopilot your existing HR processes, tickets, and emails.
Autopilot reads your history to learn your processes, handoff triggers, and how your team actually resolves a case.
It ranks workflows by impact and surfaces what gives your team the most time back — whether routine Q&A or complex multi-step cases like leave or ER.
Autopilot builds and configures preliminary versions of those workflows autonomously, grounded in your data.
Your team reviews each workflow, edits, tests, and signs off. Nothing ships without your approval.
Harper takes the work on. Production-ready in weeks, not quarters.
Autopilot knows where to start
Every Autopilot engagement starts with an analysis of your actual HR history. We read your policies, tickets, and emails. Then we map your workflow patterns, identify what's taking your team the most time, and produce a prioritized report with pre-configured workflows ready for your review.
Not your everyday implementation. A different way to deploy AI.
Before Harper goes live, she learns from your tickets, emails, and policies. She arrives knowing your organization’s processes, not a generic playbook.
Autopilot builds the workflows. Your team reviews, edits, and signs off. Nothing ships that you didn't approve. You stay in control throughout.
Autopilot sequences workflows by impact, so you're not guessing where to begin. The highest-volume, highest-cost workflows go live first.
Harper is production-ready in weeks. And your dedicated Wisq team keeps optimizing, expanding, and improving, so Harper only gets better.
Delivering real value for enterprise HR teams
“Wisq is a strategic investment that drives operational excellence at FICO. By automating routine HR functions, we've shifted our organization toward higher-value priorities while enhancing the employee experience. This allows us to deploy our human capital where it creates the most business impact.”
“Harper gives our team members quick, accurate answers whether it's 2pm or 2am, without our People Services team having to staff a 24/7 operation. That's a game-changer for a company growing as fast as we are.”
“We have employees in Seattle, Las Vegas, the Philippines, and remote, each with different policies and needs. Harper understands that context. An employee in Cebu gets Philippines-specific support; someone in Seattle gets exactly the support they need. We love that we can rely on Harper for that.”
See what Autopilot can find in your data
Talk to our team about running an Autopilot analysis for your organization.
Frequently Asked Questions
Most customers are live in 6–12 weeks from kickoff. The Autopilot analysis typically takes 1-3 days. Workflow review and approval runs alongside IT setup. By the time integrations are confirmed, Harper is ready to go.
Autopilot works from your existing HR tickets and emails i.e. the history your team already has. The workflows are built to handle messy, imperfect data.
That's the norm, and it's fine. Autopilot is built to learn from real, imperfect history. Messy data doesn't slow us down, it's actually where the most time savings hide. The higher the volume, the more patterns there are to find.
No. Autopilot builds and configures the initial workflows. Your team's job is to review, edit, and approve. Never to build from scratch. Our agent operations team is with you every step of the way, partnering with you to refine Harper before she goes into product. The engineering stays with Wisq throughout.
Nothing goes live without your approval. Every workflow Autopilot builds goes through a hands-on review with your HR team. We thoroughly test each workflow before it's finalized and in-production. If something isn't right, we refine it together until it is.
Autopilot learns from your specific tickets and emails, so Harper reflects your policies, processes, and precedents, not generic playbooks. It also builds the workflows for you: complex, multi-step cases, not just Q&A. And it starts with the workflows that have the highest impact on your team's time.
No. Your HCM is the system of record. Autopilot automates how your team handles inquiries and resolves cases. Harper deploys on top of what you already have.
Your dedicated Wisq team — an Agent Strategist and Agent Engineers — stays on to monitor performance, optimize and expand workflows, and keep Harper improving. The deployment never goes stale.