For frontline workers

Instant, personal HR support. No desk required.

Manufacturing, retail, healthcare, logistics—your frontline workforce deserves fast, white-glove HR support. Harper is the solution.

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Trusted by leading enterprises

The frontline workforce challenge

Different reality, same HR needs
  • No desk, laptop, or computer access
  • Around-the-clock shifts with 9–5 HR
  • Diverse language support needed
  • High turnover, constant onboarding
  • Differentiated policies by location, union status, job status, and more
How frontline gets left behind
  • “HR will get back to you during business hours”
  • “Check the intranet or portal” but need personalized support
  • “Get support from our call center”
  • Information and documentation posted in English
  • Policy navigation is complex and time-consuming, slowing down pace

Harper is Your AI HR Generalist

Instant, personalized support, 24/7

24/7, 365 support that matches shift schedules: Night shift questions answered right away,weekend requests processed in real-time — no waiting until Monday morning. Harper knows each employee and the relevant context to support them.

Global Language Support
‍Communicate in the employee's preferred language
  • Ask questions in any language
  • Get responses in their language
  • Policy documents summarized accessibly
Mobile-Friendly Experience
Harper works on any smart mobile device
  • Native mobile app
  • Harper responds instantly from shared email inboxes
  • Accessible in Slack and Teams
Simple, Clear Responses
Plain language, personalized answers, not generic, corporate jargon
  • Easy-to-understand explanations
  • Step-by-step guidance
  • Automatically fill out forms with AI

Frontline use cases

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24/7

Harper is available 24/7/365, so your team can get help anytime, anywhere in the world. Harper gets better every day.

Top HR Product
of the Year

2025

$1M+ Savings

Modeled HR savings in year one with Wisq for a company with 5,000 employees and an HR Generalist-to-employee ratio of 1:500.

35+ hours

Customers save nearly a full week per HR teammate per month by automating HR Ops, HRSM, and ER tasks with Harper.

Seconds

Harper’s average response time is measured in just seconds — not days or hours —providing near-instant service across your enterprise.

94%

Harper answers 94% of SHRM-CP exam questions correctly, 20–30 points better than the passing rate and 12x as fast.

Agentic AI drives game-changing efficiency and delivers quantifiable savings for HR & IT

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Agentic HR

Meet the new HR operating model powered by agentic AI. Never spend your energy on things that should be Tier 0 ever again. The repetitive administrative work that bogs your team down gets done like magic with Wisq.

Rapid response

Instant, Accurate, and Consistent Wisq enables your HR team to be everywhere at once, providing rapid and reliable employee service 24/7/365. Harper’s average response time measured in just seconds, not days.

80%

Wisq autonomously handles up to 80% of your most routine HR requests so you can effortlessly support every member of your enterprise without increasing headcount. Your CFO will love this.

“When you're running an airline with pilots, flight attendants, and crew working around the clock across 75+ cities, traditional HR support simply doesn't scale. Harper gives our team members quick, accurate answers whether it's 2pm or 2am - without our People Services team having to staff a 24/7 operation.

That's a game-changer for a company growing as fast as we are.”

Jeff Weber
Chief People Officer, Breeze Airways

The Problem 
with Traditional 
HR Workflows

Metrics
  • First-response time
  • Routine inquiry handling
  • Policy accuracy
  • Employee satisfaction
  • HR capacity for strategic work
Before Harper
  • 2-3 days
  • 100% HR time
  • Variable
  • Baseline
  • Limited
WISQ
With Harper
  • Seconds
  • 80% automated
  • 99%+ consistent
  • +30% improvement
  • 35+ hrs/month freed

Harper is your AI HR teammate

Not a Replacement — An amplifier

Harper handles the routine so your expertise goes where it's needed most.

For Employees

Instant Access

  • Step-by-step process guidance
  • Proactive reminders and check-ins
  • Personalized based on role and location


Guided Experiences

  • Average response time in seconds
  • 24/7/365 availability
  • Global languages supported
For HR Teams

Queue Intelligence

  • Real-time visibility into all inquiries
  • Priority flagging for sensitive issues
  • Full conversation history for escalations
  • AI risk assessments and action plans


Operational Efficiency

  • 80% time reduction on HR processes
  • Reallocate focus on high-value work
  • Consistent policy application at scale
For HR Leaders

Analytics & Insights

  • Inquiry volume and trends
  • Resolution rates and times
  • Common questions and friction points
  • Employee satisfaction signals


Governance & Compliance:

  • Complete audit trails
  • Policy accuracy monitoring
  • Guardrails for sensitive topics
  • SOC 2 Type II certified

See what Harper can do for your HR team

Meet the AI HR generalist built for the complexity of real workplaces.

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